Privacy Policy

1. Introduction

FlueHero operates the Fluemingo mobile application (hereinafter potentially referred to as "the App").
This Privacy Policy section is intended to inform you clearly and transparently about the personal data we collect, how we use it, and the rights you hold in relation to it.
By using Fluemingo, you agree to the practices described in this policy.
FlueHero is committed to protecting your privacy and ensuring the security of your personal data.
Fluemingo is operated by FlueHero, a trading name of Florent GALLOIS, registered as a sole trader (auto-entrepreneur) in France under SIRET n°82308601200023.
Publisher: FlueHero
Application: Fluemingo
For any questions regarding this Privacy Policy, you may contact us at: privacy@fluemingo.com

2. Data We Collect

Publisher: FlueHero
Application: Fluemingo
For any questions regarding this Privacy Policy, you may contact us at: privacy@fluemingo.com

3. Data Controller

3.1 Identification Data

When you use Fluemingo, we collect the following categories of data:

  • First name and last name
  • Email address

3.2 App Usage Data

When you use Fluemingo, we may collect the following categories of data:

  • Articles listened to or currently in progress
  • Audiobooks listened to or currently in progress
  • Vocabulary saved and recorded by the user

4. Purposes of Processing

The data we collect is used for the following purposes:

  • Creating and managing your user account
  • Personalizing your learning experience (progress tracking, recommendations)
  • Synchronizing your vocabulary and audiobook library across your devices
  • Improving our services and features
  • Sending account-related communications (updates, important notifications)

5. The processing of your personal data is based on the following legal grounds:

  • Performance of a contract: processing is necessary to provide the Fluemingo service (account management, synchronization, content delivery).
  • Legitimate interest: continuous improvement of our services based on usage data.
  • Consent: for any optional processing (e.g. marketing notifications), your explicit consent will be requested.

5. The processing of your personal data is based on the following legal grounds:

  • Performance of a contract: processing is necessary to provide the Fluemingo service (account management, synchronization, content delivery).
  • Legitimate interest: continuous improvement of our services based on usage data.
  • Consent: for any optional processing (e.g. marketing notifications), your explicit consent will be requested.

6. Data Retention

  • Your data is retained for as long as your account remains active. Upon account deletion, your personal data will be erased within 30 days, unless otherwise required by law.

7. Data Sharing

FlueHero does not sell or rent your personal data to third parties. Your data may be shared only in the following cases:
  • With technical service providers (hosting, cloud infrastructure) operating under our control and in strict compliance with this policy.
  • When required by law or as part of legal proceedings.
  • In the event of a merger, acquisition, or asset transfer, with prior notice to users.

8. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, destruction, or disclosure. These measures include encryption of data in transit (HTTPS/TLS) and at rest.

9. Your Rights

In accordance with the General Data Protection Regulation (GDPR) and applicable laws, you have the following rights:
  • Right of access: obtain a copy of the data we hold about you.
  • Right to rectification: correct inaccurate or incomplete data.
  • Right to erasure: request the deletion of your data, except when retention is required by law.
  • Right to data portability: receive your data in a structured, machine-readable format.
  • Right to object: object to certain processing of your data.
  • Right to restriction: request the temporary suspension of processing.

To exercise these rights, contact us at: privacy@fluemingo.com. We will respond within 30 days.

10. Cookies and Similar Technologies

The Fluemingo marketing website may use cookies for analytics (audience measurement) and functional purposes. You can configure your browser to reject cookies. The mobile App does not use cookies.

11. Children's Data

Fluemingo is not intended for children under the age of 13. We do not knowingly collect personal data from minors. If you believe a child has provided us with data without parental consent, please contact us so we can delete it.

12. Changes to This Policy

FlueHero reserves the right to modify this Privacy Policy at any time. In the event of a material change, we will notify you via the App or by email at least 15 days before the changes take effect. The current version is always available on our website.

13. Contact & Complaints

For any questions or complaints regarding the handling of your personal data, you may contact us:
  • By email: privacy@fluemingo.com
You also have the right to lodge a complaint with the supervisory authority in your country (e.g., in France: CNIL – www.cnil.fr; in the UK: ICO – www.ico.org.uk).